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The digital marketing glossary > A > What is Abandonment live chat definition?

What is Abandonment live chat definition ?

An abandonment live chat is a specific proactive live chat support service set up on an ecommerce site to prevent check out or shopping cart abandonment.

The proactive chat proposal occurs generally when the visitor is waiting too long to make the sought action.

Business rules and predictive intelligence technology can be used to detect risky visit behaviors.

See more on proactive live chat.

 
Published on Wednesday 10 October 2012, mis a jour le Saturday 27 October 2012 (Authors)